ComplyPilot

    Terms and Conditions

    Last updated: February 2026

    1. Agreement to Terms

    By accessing or using ComplyPilot's website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use our Services. These Terms constitute a legally binding agreement between you and ComplyPilot.

    2. Description of Services

    ComplyPilot provides a cloud-based compliance management platform designed to help organizations achieve and maintain ISO 27001 certification and NIS2 compliance. Our Services include risk management, control tracking, policy management, evidence collection, Statement of Applicability generation, and related compliance tools.

    3. Account Registration

    • You must provide accurate, complete, and current information during registration.
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You must notify us immediately of any unauthorized use of your account.
    • One person or organization may not maintain more than one free account.
    • You must be at least 18 years old to use our Services.

    4. Subscription and Payment

    • Access to the platform requires an active paid subscription.
    • Subscriptions are billed monthly or annually as selected during checkout.
    • All prices are in Euros (€) and exclude applicable VAT.
    • Payments are processed securely through Stripe. We do not store your payment card details.
    • Subscriptions automatically renew unless cancelled before the end of the current billing period.
    • Refunds are handled in accordance with applicable consumer protection laws.

    5. Acceptable Use

    You agree not to:

    • Use the Services for any unlawful purpose or in violation of any applicable regulations.
    • Attempt to gain unauthorized access to any part of the Services or related systems.
    • Reverse engineer, decompile, or disassemble any part of the Services.
    • Use automated means to access the Services without our prior written consent.
    • Share your account credentials with third parties or allow unauthorized access.
    • Upload malicious content, viruses, or harmful code.

    6. Intellectual Property

    All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, software, and the compilation thereof — are the exclusive property of ComplyPilot and are protected by international copyright, trademark, and other intellectual property laws.

    You retain ownership of all data you input into the platform. By using our Services, you grant us a limited license to process your data solely for the purpose of providing the Services.

    7. Data Protection

    We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR. Your compliance data is stored within the European Union.

    8. Disclaimer

    ComplyPilot provides tools and templates to assist with compliance management. Our Services do not constitute legal, regulatory, or professional advice. We do not guarantee that use of the platform will result in certification or full regulatory compliance. You should seek independent professional advice for your specific compliance needs.

    9. Limitation of Liability

    To the maximum extent permitted by applicable law, ComplyPilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

    10. Service Availability

    We strive to maintain high availability but do not guarantee uninterrupted access to the Services. We may perform scheduled maintenance or experience downtime due to circumstances beyond our control. We will make reasonable efforts to notify users of planned maintenance.

    11. Termination

    We may suspend or terminate your access to the Services at any time if you breach these Terms. Upon termination, your right to use the Services ceases immediately. You may request export of your data within 30 days of termination.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable laws of the member state in which ComplyPilot is established. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the platform at least 30 days before they take effect. Continued use of the Services after changes constitutes acceptance of the revised Terms.

    14. Contact

    For questions about these Terms, contact us at info@comply-pilot.com.